About Us

Welcome to Velvella, an online fashion store focused on elegant dresses and timeless wardrobe styles.

We believe that clothing should be comfortable, versatile, and easy to wear for different occasions. Our goal is to provide customers in France with carefully selected fashion styles through a simple and convenient online shopping experience.

Our Products

Velvella specializes in Elegant Dresses and women's fashion styles designed for a variety of occasions.

We aim to offer styles suitable for everyday wear, special occasions, celebrations, and other moments when you want to feel confident and comfortable.

Our Shopping Experience

We are committed to providing customers with clear product information, straightforward ordering, secure payment options, and transparent shipping and return information.

We continuously work to improve our website and customer service experience based on customer feedback and the needs of our shoppers.

Our Commitment

We aim to communicate clearly with our customers throughout the purchasing process, from product selection and payment to shipping, delivery, and after-sales support.

If you have any questions about our products, your order, shipping, returns, or other matters, our customer service team is available to assist you.

Contact Information

Velvella
23 Rue Edouard Jaunez
71600 Paray-le-Monial
France

Website: www.velvella.shop

Email: hello@velvella.shop

Phone: +33 74417194

Customer service hours:
Monday to Saturday: 9:00 AM – 6:00 PM (CET)
Sunday: Closed